FAQ’s

What does your holiday decorating service include?
Our service includes professional design, installation, maintenance, takedown, and storage of your lights and decorations. We work closely with all of our clients and maintain the highest standards of quality and professionalism. The job is never done until you are 100% satisfied.

Do you carry liability insurance specific for holiday lighting?
Yes, we will happily provide you with proof of our insurance policy.

How much does your service cost?
That depends on the size of your display. Some of our customers are looking for small yet tasteful displays and others for true winter wonderlands. We provide all our customers with designs for any display you are looking for. Contact us for a free estimate.

Do we rent or buy the lights from Amazing Decorations?
We sell the highest quality commercial grade products to our customers. Selling our customers the decor enables us to guarantee the products. In addition, the customer's benefits from a reduced price in the following years since they already own the lights.

How are the lights and decor installed?
Our teams of installers are trained to use noninvasive means of installation. Permanent fasteners are always approved in advance.

Will we need an electrician?
In most cases, there are enough outlets to power the display. All the lights we use are L.E.D so power consumption is less than traditional lights. If your display is larger additional outlets may be necessary. We will work with you to determine the necessary power.

How are the lights maintained during the season?
Once the lights and decorations are completely installed, a member of our team will periodically visit the jobsite to ensure that all the decor is working properly. We will also be "on call" for you 24/7 during the holiday season.

When are the lights taken down?
Takedown of lights and decor starts in early January and last till until the end of the month.

What about storing the decorations?
Storage of your lights and decor is included as part of our decorating service. The customer retains complete ownership of the lights and decorations while we store them and can retrieve then at no additional charge. They are kept in a climate controlled warehouse.

What about the following year? Do we have to contact you to come back and decorate?
We will contact you early in the season for an appointment and an opportunity to add to your display at a discounted price.

Can you provide references?
Yes, at your request we will be happy to provide you with a list of past clients.

How far in advance to we need to schedule our install?
Due to an extremely short season, the sooner you can schedule the better chance you have of getting your lights installed. We recommend having your date scheduled by early November. The slots book up faster than you can imagine. We start installing in October. October customers receive an early bird discount (remember the lights don't have to be turned on until you are ready.)

Do we need to be home for the installation?
Not necessarily, our trained installation teams can complete an installation whether you are there or not. If power is needed behind a locked door or garage, or we are installing interior decorations, then we will require someone to be home.

Can we pay with a credit card?
Yes, we accept visa, master card and discover. We also accept checks and cash.